Technical Support

Fix login issues, device problems, and more.

Quick Solutions to Common Issues

Most technical issues can be resolved quickly with the steps below. If you still need help, our support team is ready to assist you.

Can’t log in: Reset your password from the login page and ensure your email is correct.
Course not loading: Refresh the page, clear your browser cache, or try a different browser.
Video not playing: Check your internet connection and make sure browser permissions are enabled.
Audio issues: Confirm your device volume is on and your browser has permission to play sound.
Payment not processing: Try another card, confirm billing details, or contact your bank.

Email us at support@zapzacademy.com and we’ll assist you as soon as possible.

Our team is here to help with any technical issue you’re experiencing.